Dispute Resolution

In the unlikely event of a dispute, we aim to resolve issues quickly and fairly.

Step 1 — Contact Customer Support

Email us at [your email].

Most issues are resolved within 1–2 business days.

Step 2 — Good-Faith Negotiation

We will work with you to find a fair solution, whether that includes:

● Replacement

● Refund

● Store credit

● Further investigation with our suppliers or shipping carriers

Step 3 — Mediation or Arbitration

If a resolution cannot be achieved:

● Both parties agree to settle disputes through binding arbitration rather than court

proceedings.

● This process is faster, more affordable, and fair to both sides.

Customers maintain all legal rights under consumer protection laws.